Session Tracks

Building the Product Roadmap to Cloud Awesomeness

Lincoln Lincoln Vice President, Asia Pacific & Japan, CloudBlue, an Ingram Micro business
The cloud market is showing no signs of slowing down, expected to grow to $250B globally in 2018. Ingram Micro Cloud and its valued partners are well-positioned to capture a large chunk of that market – this year (to infinity) and beyond. To get there, Ingram Micro Cloud has developed a Cloud Awesomeness Roadmap to help partners understand where they on the cloud journey – build, breadth, depth and scale. As product leader, Lincoln Lincoln will share his vision to help partners accelerate their journey through our infinite ecosystem (Cloud Marketplace), digital hyperscale platform (CloudBlue) and proven go-to-market enablement and support.

The Azure Opportunity for Partners

Sonia Cuff, Cloud Ops Advocate at Microsoft
Move to the Cloud, they said, it’ll be fun! The challenge for Partners is handling your customer’s technical objections and roadblocks - from a lack of product knowledge to complex, existing on-premises environments. Learn how to engage with the technical buyer, including how recent announcements from Microsoft Ignite can help.

Accelerating the System of Agreement for Great Customers Success

Lisa Munnings, Head of Channel & Partnerships, DocuSign APAC
What's System of Agreement? How can you benefit from becoming a DocuSign partner and optimising the System of Agreement for your customers? How can the DocuSign team help? Get the answers to these questions and discover how to achieve greater success for your business with DocuSign.

Without digital adoption you can’t have ‘Modern Workplace Transformation’

Eddie O’Brien, Dropbox’s Global Channel Chief
Join Eddie O’Brien, Dropbox’s Global Channel Chief as he de-mystifies the jargon and demonstrates how organic usage, a simple user interface and clever features make for happy customers and growing annuity revenue. Eddie will be joined on-stage by a panel of partners who will share their tips for growing a cloud business. All attendees go into the Draw to win a $250 Dinner Voucher (one for each location). Plus, all new Resellers gain 5 Dropbox Advance User Licenses to use in their workplace.

Protect yourself in the Multicloud world

Michael Finn, Channels Security Manager, Cisco Global Security Sales Organisation
Learn how Cisco’s Security products extend protection to all aspects of your business. Cisco Umbrella helps secure cloud access, while Cisco AMP protects your end-points. In addition, see how you can use FirstWave’s Email Security to block and remediate email threats. Cisco Security products delivers broad and effective security solutions for your multicloud world.

Accelerate your Office 365 Practice - Build-on best practices, don’t reinvent!

Ian Medcalf, SkyKick General Manager, ANZ
The potential payoff for building an Office 365 practice are huge—both for you and for the organizations you serve. Of course, great opportunities rarely come without challenges. Key external challenges include creating an efficient customer acquisition engine and escaping CSP commoditization by building service differentiation. Internal challenges for legacy MSPs include transforming the mindset from “break/fix” project revenues to recurring revenue portfolio growth. Net profitability on Office 365 CSP can be as low as $8/seat per year. No matter how you cut it, building a profitable and sustainable Office 365 practice is not a trivial task. You need every advantage and source of efficiency you can get. Leverage proven practices where they exist. A savvy MSP partner and local SkyKick leadership will share actionable insights and best practices across offering design, packaging, sales strategy and operations that could accelerate your Office 365 business. Together, these practices provide a foundation for showcasing your unique differentiation and create en\during business results like 30% more subscribers, 2X Topline with recurring revenues and 5X Net Margins vs. CSP-only business models.

How partners can leverage the nbn™ to drive digitalisation

Keith Masterton, General Manager Business Channels. (Sydney & Melbourne)
Craig Bovaird, National ICT Channel Manager (Sydney & Melbourne)

As digital initiatives move into the mainstream, partners stand primed to drive transformation agendas across the market. In an increasingly connected Australia, customers are seeking new ways to capitalise on the digital age, and this creates a significant opportunity within the ICT industry to leverage the nbn™ network to transform business models, revenue streams and capabilities for themselves and their customers.

Differentiate your Managed Services Offerings with AvePoint Office365 solutions stack

Alexander Dick, Enterprise Account Executive, AvePoint (Melbourne)
Thomas James, Technical Solutions Professional - Team Lead, AvePoint (Sydney)
AvePoint is the Number 1 ISV for Office 365 and a four-time Microsoft Partner of the Year. We offer scalable migration, management and backup solutions, across the entire Office 365 platform, including Exchange, SharePoint, OneDrive, Groups, Teams, Public Folders, Planner and more, to help drive partner success. This session will take you through the AvePoint Online Services for Partners, a platform designed to enable MSPs and their customers to get the most out of Office 365. Make sure to join this session to learn how AvePoint can simplify your services delivery, accelerate Office 365 business growth and maximise profitability.

Capture the Opportunity of Hybrid Cloud

James Pickering, Head of VMware Cloud Managed Service Provider ANZ
The new reality of multi-cloud opens a wealth of opportunity for delivering managed services focused on business outcomes. This session will look at the opportunity of hybrid cloud and outline a practice-based approach to evaluating and capturing the opportunity for delivering services in a multi-cloud world.

Leadership & Management: “Surround Yourself with Good People”

Roger Vertannes, Certified EOS Implementer
Have you ever noticed that great leaders frequently credit their success to having “good people”? Yet staggeringly, 82% of entrepreneurs we meet feel that they don’t have all the right people in their organisation to achieve their vision, so why is this? It all comes down to getting the Right People in the Right Seats. Jim Collins made this idea very popular in his bestseller ‘Good to Great’. Unfortunately there has never been a crystal clear definition for what it actually means. In this dynamic breakout session, Roger Vertannes, a Certified EOS® Implementer and Founder of Leadership Counts will share tools to help you attract and surround yourself with good people. From there, a culture rich and high performing team can thrive and you, as a business leader, can gain the traction you want and infinitely, get more of what you want from your business.

A strategy to achieve true Digital Transformation

Marcus Dervin, Managing Director
Estimates of Digital Transformation failure rates range from 40% to 70%. What’s needed is a clear transformation strategy, incorporating hard ROI as well as other solution costs and benefits to deliver the biggest impact. This session will introduce a new framework to identify the issues and opportunities, accurately calculate their real cost and objectively assess solutions using the 6I’s of Digital Transformation.

Identifying and influencing cloud buyers through digital

Amadeus Guerrero-Pou, Sales Manager Asia Pacific, TechTarget
In this session, we’ll take a look at the digital journey that precedes every significant enterprise technology purchase. When it comes to vetting cloud (and other) solutions, learn who’s part of the research process, where they’re going to do research, what content they’re finding most valuable and how you as a provider can cut through the digital noise. You’ll also see how leveraging behavioural data can maximise your resources to ensure you’re focused on the right accounts – and right buyers – at the right time.

Fundamentals of Advertising on LinkedIn

Michelle Law, Account Director at LinkedIn Marketing Solutions
With LinkedIn Marketing Solutions, you’re able to reach LinkedIn’s massive network of 562M+ purpose driven professionals with targeted advertisements. This session will help you set the foundation for successful advertising on LinkedIn and deep dive into our product suite, targeting capabilities, and best practices for advertising on the LinkedIn platform.

Acquire SMB Customers with Microsoft 365

Ian Heard Microsoft Managed Desktop Sales Lead, Microsoft Australia (Melbourne)
Divisha Chandna, Sn. Product Marketing Manager, Microsoft 365
Together, Microsoft and its partners can help small and medium sized businesses in their digital transformation journey to the cloud. Today is about showing you how we can work together so SMB’s can achieve their purpose, whilst enabling you to grow your business.





Track 1

Infinite Security

Safeguard your customer's world

Understand cyber threats and how to protect your customers against everyday attacks and brush up on emerging technology and protection in the future such as blockchains.


Track 2

Infinite Possibilities

Future proof your business

Embrace new technologies and best practices to help both inspire and facilitate your company’s cloud journey - by adopting automation tools, processes and hybrid cloud catalog.


Track 3

Infinite Collaboration

Unlock the power of modern workplace transformation

Explore the power of modern workplace transformation tools to provide seamless communication and multi-device experiences to help bring teams together, enable productivity, and help drive digital transformation to improve business results for your customers.


Track 4

Infinite Technology

Digital transformation in practice

Immerse yourself in one of our technical sessions, with a dive into the practical application of cloud technologies: sessions on building your IaaS business, data visualisation and Advanced Workloads.